Expert tech support for your family's devices — starting at $19/mo. No contracts, no hidden fees, cancel anytime.
All plans include antivirus, monthly checkups, and remote support. Upgrade or cancel anytime.
Up to 2 devices • No contract
No credit card required to sign up
Up to 5 devices • No contract
No credit card required to sign up
Up to 10 devices • No contract
No credit card required to sign up
💡 Save 15% with annual billing — contact us to switch your plan to annual.
We're local, responsive, and genuinely care about keeping your home tech running smoothly — not just when something breaks, but every single month.
Premium and Family plan members get a live technician on the line in under 15 minutes, day or night — no ticketing queues, no bots.
Based in Ball Ground, GA, our techs know North Georgia inside and out. On-site visits mean a real person shows up at your door — not a contractor from across the state.
Monthly checkups catch problems before they become disasters. We patch vulnerabilities, clear junk, and verify your backups — every single month, automatically.
One flat monthly rate covers everything in your plan. No per-incident fees, no "diagnosis charges," no surprise invoices at the end of the month.
Every home plan includes the same antivirus and threat detection technology used by corporate IT departments — because your family's data deserves real protection.
We explain everything in language you can understand. No jargon, no condescension — just clear, friendly help from technicians who genuinely want to solve your problem.
Getting started takes less than 5 minutes. Here's what happens after you sign up.
Choose your plan and create your account in under 5 minutes — no credit card required to start.
We walk you through installing our lightweight monitoring agent on your PCs and Macs. Takes about 10 minutes total, we help every step of the way.
Every month we scan, patch, and tune your devices. You get a simple summary report — no action required on your part.
Something acting up? Call, chat, or submit a ticket. A real technician responds — not a bot. Premium plans get on-site visits too.
Every home IT support plan — even our $19/mo Basic plan — comes with a core set of protections that most IT providers charge extra for.
Adds unlimited remote support (no session caps), 24/7 priority helpdesk with 15-min response, 2 on-site visits/year, Wi-Fi optimization, password manager setup, and printer & peripheral help. Best for households with multiple people who rely on their devices daily.
Adds smart home setup (Alexa, Google Home, Ring, Nest, etc.), parental controls & content filtering, identity theft monitoring, 4 on-site visits/year, and a dedicated account manager who knows your setup personally. Built for busy families with kids, smart devices, and a lot going on.
"TechShield has been a lifesaver. My laptop was running terribly — within 20 minutes of calling, a tech was remotely fixing it. The monthly checkups mean I never worry about viruses anymore."
"As a parent, the parental controls and identity theft monitoring on the Family plan give me real peace of mind. The on-site tech even helped set up our Ring doorbell and Google Nest. Highly recommend."
"I'm not very tech-savvy, so having someone I can call who actually explains things clearly is invaluable. The Basic plan covers everything I need and at $19 a month, it's a no-brainer."
All plans are month-to-month. No long-term commitments required.
| Feature | Basic $19/mo |
Premium $49/mo |
Family $89/mo |
|---|---|---|---|
| Devices Covered | Up to 2 | Up to 5 | Up to 10 |
| Antivirus & Malware Protection | ✅ | ✅ | ✅ |
| Automatic Software Updates | ✅ | ✅ | ✅ |
| Monthly Device Checkup | ✅ | ✅ | ✅ |
| Disk Cleanup & Tune-Up | ✅ | ✅ | ✅ |
| Remote Support Sessions | Included | ✅ Unlimited | ✅ Unlimited |
| Support Response Time | 48hr Email | 15-Min 24/7 | 15-Min 24/7 |
| On-Site Visits | ❌ | 2 / year | 4 / year |
| Wi-Fi Optimization | ❌ | ✅ | ✅ |
| Password Manager Setup | ❌ | ✅ | ✅ |
| Printer & Peripheral Support | ❌ | ✅ | ✅ |
| Smart Home Device Setup | ❌ | ❌ | ✅ |
| Parental Controls & Filtering | ❌ | ❌ | ✅ |
| Identity Theft Monitoring | ❌ | ❌ | ✅ |
| Annual Security Review | ❌ | ❌ | ✅ |
| Dedicated Account Manager | ❌ | ❌ | ✅ |
| Start Basic | Start Premium | Start Family |
Remote support is available statewide. On-site visits are available throughout Cherokee County and the greater Atlanta metro area.
Don't see your city? Contact us — remote support is available anywhere in Georgia.
Add extra protection or services to any plan at any time.
Automatic daily backups of your important files — photos, documents, and more — with 30-day version history. Starting at $15/mo per PC.
Learn More →Already infected? Our technicians will remotely remove viruses, ransomware, spyware, and other threats from your device — guaranteed clean.
Get Help Now →Extra devices, additional on-site visits, smart home setup, network security audits, and more available as individual add-ons.
View All Add-Ons →Join hundreds of Georgia families who trust TechShield MSP to keep their technology secure, fast, and running smoothly — every single month.
No credit card required • Cancel anytime • Local Georgia support