🏠 Home IT Support Plans

Continuous protection for every enrolled PC, Mac, and laptop. Devices are inventoried and scanned for malware, suspicious activity, and risky misconfiguration — and threats are neutralised before they spread.

• ✓ Device posture checks that flag vulnerable or out-of-date machines
• ✓ Advanced threat control blocks processes that behave suspiciously
• ✓ Scheduled malware scans — daily, weekly, or overnight
• ✓ Allow/block lists so trusted software stops raising false alarms

Traditional antivirus only catches malware it already recognises. EDR watches how programs actually behave, so brand-new threats get caught in real time instead of sitting undetected for months.

• ✓ Behaviour-based detection catches threats with no known signature
• ✓ Continuous monitoring rather than scan-and-hope
• ✓ Forensic detail showing exactly what a threat touched
• ✓ Process lineage tracing to find how an infection started

Public Wi-Fi at airports, hotels, and coffee shops is a favourite hunting ground for attackers. We block connections to access points that look like man-in-the-middle traps built to intercept your traffic.

• ✓ Detects hostile and impersonated Wi-Fi access points
• ✓ Protects laptops and phones away from your home network
• ✓ Ideal for students, travellers, and remote workers

Phones and tablets hold more personal data than most laptops. MDM lets us enforce sensible security settings across the family's devices — and act fast when one goes missing.

• ✓ Enrolment for iPhone and iPad
• ✓ App policies and install restrictions for kids' devices
• ✓ Lost mode: lock a missing device, show contact info, locate it
• ✓ Remote wipe if a device is stolen

Most attacks start with a click. DNS filtering blocks malicious and unwanted sites before the browser ever loads them, which also powers the parental controls on the Family plan.

• ✓ Blocks known malware, scam, and phishing domains
• ✓ Category filtering for age-appropriate browsing
• ✓ Allow/block lists you control
• ✓ Works across every device on the home network

Phishing is still how most households get compromised. Links are inspected at the moment you click them, not just when the message arrived, so a link weaponised after delivery is still caught.

• ✓ Real-time URL inspection at click time
• ✓ Suspicious mail quarantined or flagged with a warning
• ✓ Blocks unauthorised auto-forward rules — a common account-takeover trick
• ✓ Trusted-sender and blocked-domain lists