About TechShield MSP

A team of passionate IT professionals dedicated to keeping your technology safe and running.

Built on Trust & Expertise

TechShield MSP was founded in 2012 by a team of certified IT engineers who saw a gap in the market: small businesses and families were either overpaying for enterprise IT or going without proper support entirely.

We built TechShield to change that. Our mission is simple β€” deliver enterprise-grade IT protection and support at prices that make sense for real people and real businesses. No jargon, no overselling, no surprises on your bill.

Today, we serve over 2,000 clients across the region, from single-device households to 200-person companies. Every client gets the same dedication: fast response, honest advice, and technology that just works.

14+
Years in Business
2,000+
Clients Served
35
Certified Engineers
99.9%
Client Retention
πŸ›‘οΈ Our Core Values
πŸ”’
Security First
We treat your data and systems as if they were our own.
⚑
Rapid Response
Average 15-minute response time. Because downtime costs money.
πŸ’¬
Clear Communication
We explain everything in plain English β€” always.
πŸ“ˆ
Proactive Support
We fix problems before you ever notice them.

Certifications & Partnerships

πŸ… Microsoft Gold Partner
πŸ… CompTIA A+ Certified
πŸ… CompTIA Network+
πŸ… CompTIA Security+
☁️ AWS Certified Solutions Architect
☁️ Microsoft Azure Administrator
πŸ” Certified Ethical Hacker (CEH)
πŸ“‹ CISSP Certified
🀝 Cisco Partner
🀝 Fortinet Partner
🀝 Datto Partner
βœ… SOC 2 Compliant

Meet the Team

Experienced professionals passionate about technology and service.

AM
Alex Morgan
Founder & CEO
CISSP Azure Admin
JL
Jordan Lee
Head of Engineering
CompTIA Network+ AWS
TB
Taylor Brooks
Cybersecurity Lead
CEH Security+
CR
Casey Rivera
Cloud Architect
Azure AWS
MC
Morgan Chen
Lead Technician
CompTIA A+
RP
Robin Patel
Client Success Manager
ITIL v4
ST
Sam Turner
Network Engineer
Cisco Network+
JW
Jamie Walsh
Help Desk Lead
CompTIA A+

Our Service Area

We provide on-site support throughout the metro region and remote support nationwide. Our team of engineers is dispatched from our central office for on-site work.

  • βœ“ Downtown & metro area (on-site available)
  • βœ“ Suburbs within 50-mile radius
  • βœ“ Remote support β€” all 50 states
  • βœ“ International remote support available
Check Your Area β†’
πŸ—ΊοΈ
Serving Tech City & Surrounding Areas

123 Network Ave, Tech City, TC 10001

Mon–Fri
7am – 8pm
Sat
9am – 5pm
Emergency
24/7

Trusted by Thousands

β˜…β˜…β˜…β˜…β˜…

"We had a ransomware attack at 2am. TechShield's team was on the phone with us in under 10 minutes and had us fully restored by morning. Incredible service."

DK
David K.
CFO, Keystone Financial
β˜…β˜…β˜…β˜…β˜…

"Switched from our in-house IT to TechShield 3 years ago. We save $80k/year and get better service. The ROI is undeniable."

AP
Amanda P.
CEO, PrimeWorks Agency
β˜…β˜…β˜…β˜…β˜…

"My elderly mother needed help with her laptop and smart TV. The TechShield tech was so patient and kind. We're now on the family plan and love it."

RC
Rachel C.
Homeowner Client